Meta Ditches Google Chat for Slack to Supercharge AI Agents

Meta is moving its employees from Google Chat to Slack as the company looks for a workplace communication platform better suited to the growing use of artificial intelligence agents. The decision was outlined in an internal memo from Meta’s AI chief, Alexandr Wang, who said Slack offers a stronger environment for AI agents. The move comes less than a year after Meta adopted Google Chat as its primary internal messaging platform.

According to Wang, Slack stands out because of its conversational interface, developer tools and extensive third-party integrations. These features can allow AI agents to interact with employees, access connected services and assist with workplace tasks. Meta believes this could become increasingly important as more workers begin using autonomous software tools to automate routine activities and coordinate work.

The switch represents another change in Meta’s approach to internal communications. The company previously relied on its own Workplace platform before moving toward Google Chat. Meta had also incorporated Google’s AI tools into its internal workflow, including Gemini and NotebookLM Pro. The latest decision suggests that the company is now prioritising the ability to integrate and operate AI agents over maintaining a single in-house communication system.

The move is also a significant development for Salesforce, which owns Slack after acquiring the workplace messaging company for $27.7 billion in 2021. Slack has increasingly positioned itself as more than a messaging service by developing features that allow AI agents to participate in conversations and connect with other business applications. Meta’s decision provides another high-profile endorsement of that strategy.

Meta’s adoption of Slack reflects a broader shift in how major technology companies are thinking about AI-powered workplaces. As AI agents become capable of handling increasingly complex tasks, the communication platforms used by employees may also become important environments for deploying and coordinating those systems. For Meta, the latest move is part of its wider push to make AI a central part of how the company operates, while Slack is betting that its integration and developer ecosystem can make it a key platform for this next stage of workplace technology.