Singapore Airlines CEO Goh Choon Phong has offered a profuse apology for the sudden extreme turbulence incident on its London-Singapore flight.
Goh offered his “deepest apologies to everyone affected” by the “sudden extreme turbulence” they experienced on the airline’s London-Singapore flight which departed on Monday.
“We are deeply saddened by this incident,” Goh Choon Phong said in a video posted to social media.
He also offered his “deepest condolences to the family and loved ones” of Geoff Kitchen, the British man who died during the incident.
“We are very sorry for the traumatic experience that everyone on board SQ321 went through,” he added.
A British man who died during severe turbulence on a Singapore Airlines flight has been named as Geoff Kitchen
The 73-year-old died of a suspected heart attack during the flight from London to Singapore, authorities at Bangkok airport say.
Geeoff was always a gentleman with the utmost honesty and integrity,” a local theatre group he helped run says in a tribute.
The Singapore Airlines flight diverted to Bangkok and landed at 15:45 local time (08:45 GMT)
Seven people are in a critical condition while dozens more are injured
One passenger says anyone not wearing a seatbelt was “launched into the ceiling”. Another says there were “so many injured people”, including some with head wounds.
